# Reset Password

In the Admin Console, click on the 'Users' tab, then select the 'Bulk User Operations' tab and choose 'Reset Password' from the options on the left. On the right, you will see information about selecting a blueprint, downloading a CSV file, and the upload CSV design step format.

<figure><img src="https://1757876898-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNHJr75kSc6HL16U7k3F6%2Fuploads%2FiJChw98dmwsTysnD1lDe%2FRSP%201.png?alt=media&#x26;token=86d28397-9d61-4e77-b390-a29c78cf4c90" alt=""><figcaption></figcaption></figure>

**Getting Started:**

#### **1. Select a Blueprint**

Begin by selecting a blueprint that matches the desired settings or registration template. This feature enables personalized user registration by dynamically mapping fields based on the chosen blueprint.

* Use the **Blueprint Dropdown** to select the appropriate template for your needs.

<figure><img src="https://1757876898-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNHJr75kSc6HL16U7k3F6%2Fuploads%2FO545oVsJkDBRo2oQwBmW%2FRSP%202.png?alt=media&#x26;token=a91b594b-38d3-4a5c-ae81-6cd0f2850b73" alt=""><figcaption></figcaption></figure>

**2. Access the User Search Interface:**&#x20;

Begin by navigating to the User Search button to locate the users whose accounts need to have their **Reset Password**.

<figure><img src="https://1757876898-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNHJr75kSc6HL16U7k3F6%2Fuploads%2FC9FspdLeQ30YAcLzhNu3%2FRSP%203.png?alt=media&#x26;token=2c93c9ff-beb4-41ab-bfec-68818d9ed2aa" alt=""><figcaption></figcaption></figure>

**3. Search for Users**

Use the search functionality within the pop-up table to find the specific users targeted for **Reset Password**.

**Steps:**

1. Use the search bar at the top of the pop-up table.
2. Enter relevant details such as **Name** or **Email** to filter the list.
3. Review the search results displayed in the table.

#### **4. Select the User**

Once you have identified the users for deletion, select their entries from the list.

**Steps:**

1. Click on the user’s row in the table to highlight and select them.
2. Verify the correct users are selected by reviewing their details.

#### **5. Add the Selected Users for Reset Password**

After selecting the users, proceed with adding them to the **Reset Password** process.

**Steps:**

1. Click the **Add User** button located in the pop-up interface.
2. The selected users will be added to the deletion queue.

<figure><img src="https://1757876898-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNHJr75kSc6HL16U7k3F6%2Fuploads%2FyxIeWYnNB3Ofku2U0gCe%2FRSP%207.png?alt=media&#x26;token=b9524d6a-cfe5-4ee6-8105-57fb45165b3b" alt=""><figcaption></figcaption></figure>

**6. Download the CSV Template**

Before adding users, it's essential to ensure you are using the correct CSV format:

* Click the **Download CSV** button to get the template.
* Open the downloaded CSV file in a spreadsheet application.
* Fill in the details for each user according to the columns in the file.
* Ensure all required fields are completed to prevent upload errors.

<figure><img src="https://1757876898-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNHJr75kSc6HL16U7k3F6%2Fuploads%2F1h27E8mnqDpRYmpx92Kz%2FRSP%204.png?alt=media&#x26;token=d57720ee-0a0a-4b60-8932-10a1bc5256b0" alt=""><figcaption></figcaption></figure>

**7. Upload the CSV File**

Once you've populated the CSV with user information:

* Click **Upload CSV** under the 'Bulk User Creation' tab.
* Select your completed CSV file from your device.
* Follow the on-screen instructions to finalize the upload.

These steps streamline adding multiple users efficiently and help maintain data integrity.

By following these steps, you can ensure a seamless user registration experience tailored to your specific requirements.

<figure><img src="https://1757876898-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNHJr75kSc6HL16U7k3F6%2Fuploads%2Fi1POlfeDZJHhaYFQcpTP%2FRSP%205.png?alt=media&#x26;token=75f98480-1371-4b5a-9acb-8c9797626710" alt=""><figcaption></figcaption></figure>

History

The Upload User History tracks all past bulk user upload activities and provides details for review and auditing purposes. The key elements included are:

* **Time of Upload**: The date and time when the CSV file was uploaded.
* **Uploaded By**: The username of the individual who performed the upload.
* **Status**: The result of the upload process, such as Success or Failure.
* **Number of Records**: The total number of user records processed in the upload.
* **Errors**: A detailed list of any errors encountered during the upload, including line numbers and error descriptions.

<figure><img src="https://1757876898-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNHJr75kSc6HL16U7k3F6%2Fuploads%2FHHOCBu1EUR2fEnGBeCnm%2FRSP%206.png?alt=media&#x26;token=d6ba57a4-62e3-4eb3-bd17-c7d4d2f4ede8" alt=""><figcaption></figcaption></figure>
