Skillmine Auth - Documentation
  • Introduction
  • Get started
    • Create and integrate the first application
    • Customize sign-in experience
    • Enable social sign-in
    • Configuring the SSO (Single Sign On):
  • Protect your API
    • Protect your API on Node(Express)
    • Protect your API on Python
    • Protect your API on Spring Boot
  • Manage users
    • Manage users using Admin Console
    • Manage users using Management API
  • Auth Architecture
  • SSO Dashboard
  • SSO Application
  • Blueprints
  • Groups & Permissions
    • User Roles
    • Permissions
    • Group Category
    • Group
  • Workflow
    • Workflow
    • Manage Request
  • Settings
    • Authentication Methods
    • Schemas
    • Consent Management
    • Password Policy
    • CAPTCHA's
    • Site Group
    • Messaging Template
      • Built-In Template
      • Custom Template
    • Webhook Settings
    • Connectors
    • Device Restriction
    • MFA
      • End User Configuration Guide
      • End User Usage
    • MFA Settings
    • Payment Gateway
      • Providers
      • Payment Flows
      • Payment History
    • Open Id Connect Setttings
      • Client Settings
      • Scopes
    • SCIM
  • You don't need a user table
  • Localization
  • API Resource
  • Users
    • Search Users
    • Invite User
    • Create User
    • Bulk User Operations
      • Creation
      • Updation
      • Deletion
      • Reset Password
  • Report
    • User Report
    • Captcha Failure Report
    • Inactive users report
    • Provider wise Report
    • Webhook Report
    • Notification Report
    • Audit Trail Report
    • Mac Restriction Report
    • RADIUS Audit Trail Report
  • Social identities
  • References
    • OpenID Connect
  • Usecases
    • ECommerce Site Integration
    • Groups & Roles Integration
    • Custom Provider Integration
    • Salesforce Integration
  • Connectors
    • Office365
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  1. Settings

Messaging Template

Templates play a crucial role in streamlining your communication processes, whether through email, SMS, or IVR. It holds all the necessary settings and configs for the application workflow. It asks for the Basic details and general config for the flow.

Usage

  • We use these templates for various situations such as confirming user accounts, sending verification codes, and sharing important updates about their accounts.

Email

  1. Text Messages (SMS)

  2. Phone Calls (IVR)

When to Use

  • When a user signs up for an account

  • When we need to verify a user's identity

  • When a user forgets their password and wants to reset it

  • When we want to let a user know about activity on their account

  • When we need to confirm a transaction or action.

Email Templates

  • These are pre-designed messages that can be sent to users via email.

  • They could contain instructions, verification codes, or links for users to confirm their identities or take certain actions.

SMS Templates

  • These templates are meant for sending text messages to users' mobile phones.

  • Similar to email templates, they might include verification codes, links, or concise instructions for users to follow.

IVR Templates

  • Interactive Voice Response (IVR) templates are used for automated phone calls.

  • Users might receive a call with prerecorded messages that provide them with instructions or verification codes. They can respond through touch-tone keypad input or voice commands.

  • The purpose of such a set of templates is to provide a consistent and user-friendly way to communicate with users across different communication channels while ensuring the security and reliability of the authentication process.

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Last updated 1 year ago

Built-In Template
Custom Template